Transcripts & Diplomas

When you complete a designation, your diploma is issued automatically. How you receive it depends on when you finish. Transcripts and duplicate diplomas are available by request.

CPCU candidates: the matriculation requirement — a one-time fee plus an online ethics course — must be completed before the CPCU designation is awarded. See CPCU Matriculation: Requirements, Fee & Timing.

Diplomas

Designations Completed On or After October 15, 2026

Your diploma is delivered digitally:

• You’ll receive an email from Achievements@TheInstitutes.org within 5 business days of completing your designation, with a link to view your digital diploma. Check your spam folder if you don’t see it.
• Your digital diploma is secure, verifiable proof of your achievement, and it’s easy to share with clients, colleagues, or your professional network, including on LinkedIn.

Want a paper copy? You have two options, both from the same page where you view your digital diploma:

• Print it yourself — download your diploma and print it on your own printer at no cost.
• Order a professional print — order a professionally printed diploma for about $20 (additional costs may apply for orders outside the United States). It’s printed and mailed to you.
• The Institutes does not offer diploma framing. If you’d like your diploma framed, use the retailer or framing service of your choice.

Designations Completed Before October 15, 2026

Your diploma was mailed to the preferred address on your Institutes account within 8–10 weeks of completing your designation. Keep your mailing address and phone number current in your profile well before finishing your last course or exam — outdated contact information can delay processing or send your diploma to the wrong address.

• Associate designations (AINS, AIC, AU, etc.): 11×14 inches
• CPCU: 13×18 inches

If you completed your designation in this window and haven’t received your diploma after 10 weeks, contact Customer Success.

Want a digital version of your printed diploma? If you earned your designation between January 1 and October 14, 2026, you can request a digital diploma by contacting Customer Success. These requests are processed and issued monthly.

Duplicate or Replacement Diplomas

If your diploma was lost, never arrived, or arrived damaged, we’ll issue a replacement as a digital diploma:

1. Contact Customer Success with your student ID and the designation you need reissued.
2. We’ll issue a digital diploma, sent by email from Achievements@TheInstitutes.org.
3. From your digital diploma, you can print it yourself at no cost or order a professional print (about $20 — professional prints aren’t free, even for replacements).

Name Corrections

If your name has changed since earning your designation (marriage, divorce, legal name change), you can request a corrected diploma. Update your name in your account first, then contact Customer Success to request a corrected diploma.

Transcripts

Official transcripts — for use in applying for college credit — can be ordered for a fee through your account.

How to Order a Transcript

1. Log in to your account at TheInstitutes.org.
2. Click your name and go to My Account > Learning Resources.
3. Select Transcript Request and follow the prompts.
4. Complete your purchase at checkout.

What’s Included

Your transcript covers the objective, learning outcome, instruction method, and credit recommendation for each course you’ve completed. International delivery is available — additional shipping fees may apply.

Digital Badges

Some designations include a digital badge, hosted on our badge platform. If a badge is available for your designation, you’ll receive an email from Badging@TheInstitutes.org after your designation is confirmed. Check your spam folder if you don’t see it. See Digital Badges for details.