Online course materials are available for one year after purchase. After that, they expire and you can no longer access the content.
If Your Course Is About to Expire
Contact Customer Success to request a one-time 30-day extension. Extension requests are handled on a case-by-case basis.
Important: Course access extensions require an active exam registration. You must be registered for an exam in an upcoming testing window before an extension can be granted.
If Your Course Has Already Expired
If your course has expired and you still need to complete it, you will need to repurchase the course materials. Any exam registrations purchased separately remain valid within their registered testing window.
What to Know
- Expiration notices are sent automatically. If you’ve already passed your exam, you can disregard the notice — it does not affect your grade or completion status.
- Online materials and exams are for your use only. Sharing account credentials puts your progress and privacy at risk.
- Do not attempt to re-purchase through the cart if the system shows you’re already enrolled — contact Customer Success instead.
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