Exam Retakes: Limits, Cost & How to Re-Register

If you don’t pass an exam, you can purchase a retake. Same-window retakes are available at a discounted price.

Before You Start

• You’ll need your exam results (available in My Courses & Exams within 48 hours of testing).
• Have a payment method ready.
• There is no mandatory waiting period — you can purchase and take a retake as soon as results are posted.

How to Register for a Retake

1. Log in to your account at TheInstitutes.org.
2. Go to My Courses & Exams or your designation exam page.
3. Select the exam and choose Purchase Retake.
4. Select the same testing window (for the discounted price) or a future window (at the standard exam price).
5. Review your cart to confirm pricing, then complete checkout.

Retake Limits

• One retake per testing window (in addition to your original attempt).
• Up to four unique exams per testing window — retakes do not count toward this limit.

Retake Pricing

After a Non-Pass: What to Know

• Scores are reported in 10-point ranges (e.g., 60–69) — not exact percentages. A topic-level performance report is available for non-passing attempts.
• Specific questions and answers are never disclosed — this protects exam integrity.
• Study tools to help you prepare: assignment quizzes, exam practice questions, the QuizMe app, and the Simulated Exam.

Not Ready to Retake Yet?

If you’re registered for a retake but need more time, you can transfer to a future testing window before the current window closes. A transfer fee applies. See Understanding Exam Transfers & Study Materials.