Some exams and programs associated with The Institutes are actually managed by separate organizations. If you’re having trouble with registration, scheduling, or results for one of these programs, you may need to contact the managing organization directly.
Important: As of June 15, 2026, The Institutes no longer administers CEBS exams. Registering for, attempting, or completing a CEBS exam is handled entirely by IFEBP — see the CEBS row below. The Institutes still supports CEBS-related online courses and study content.
Who Manages What
| Program / Exam | Managed By | Contact |
|---|---|---|
| CAS DISC exams (DA, IA, RM) | Exam activation by The Institutes; content and discounts by CAS (Casualty Actuarial Society) | The Institutes for activation; CAS for content issues |
| CEBS, GBA, RPA exams | IFEBP (International Foundation of Employee Benefit Plans) — exam registration, attempts, and completion. The Institutes stopped administering these exams on June 15, 2026, but continues to support CEBS online courses and study content | ifebp.org for exams; Customer Success for course/content access |
| CISR, CIC exams | National Alliance for Insurance Education & Research | scic.com |
| CEU courses & subscriptions | The Institutes (separate enrollment system) | Customer Success |
| CPCU Society membership | CPCU Society (separate organization) | membercenter@cpcusociety.org |
What The Institutes Handles
The Institutes manages designation coursework, exam registration, and exam activation for Institutes programs (CPCU, AINS, AIC, ARM, AU, AIDA, ARe, and others). This includes:
- Course material access and orders
- Exam registration and testing window management
- Grade reporting and completion certificates
- CE credit reporting for designation exams
Common Situations
“How do I register for / take / get results for a CEBS, GBA, or RPA exam?”
As of June 15, 2026, The Institutes no longer administers these exams. Contact IFEBP directly (ifebp.org) to register for, attempt, or get results for any CEBS, GBA, or RPA exam — these won’t appear in your Institutes portal. If you’re only looking for CEBS study courses or content, Customer Success can still help — The Institutes continues to support the educational side of CEBS.
“I need help with my CAS DISC exam”
For exam activation and window setup, contact The Institutes Customer Success. For CAS discount codes, exam content questions, or CAS membership, contact CAS directly. See CAS DISC Exam Registration & Activation for details.
“I’m in a CAS PCPA project course and the quiz closed early”
The PCPA project + quiz course is administered jointly with CAS. For deadline issues, contact The Institutes Customer Success first — we’ll resolve or escalate to CAS. See CAS PCPA Project Course: Deadlines & Quiz Timing.
“I need help with a CEU course or subscription”
CEU courses use a separate enrollment system but are supported by Customer Success. Contact Customer Success for help with CEU courses, subscriptions, or CE certificates.
If any of these organizations sends you back to The Institutes, contact Customer Success and we’ll help sort it out.
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