If the Assignment Assistant isn’t loading, shows a “Bubble app” error, or is stuck in a loop, try the steps below.
Common Errors
- “Bubble app is ready for an upgrade” or “Bubble plan has been exceeded” — this is a temporary system issue, not something you can fix. It usually resolves within a few hours.
- Stuck in a loop — the AI repeats the same question or won’t progress. Try refreshing or relaunching the tool.
- Won’t launch at all — may be a browser or network issue.
Steps to Try
- Refresh the page or close and reopen your browser.
- Clear your cache and cookies — Settings > Privacy & Security > Clear browsing data.
- Try a different browser — use the latest version of Chrome, Edge, or Firefox.
- Check your network — if you’re on a corporate or employer network, your organization may block AI-based tools. Try a personal device or home network.
- Wait and retry — “Bubble app” errors are system-side and typically resolve within a few hours.
Note: The Assignment Assistant uses AI technology that some corporate firewalls and security software block. If the tool works on a personal device but not your work laptop, your employer’s network is likely the cause.
When to Contact Support
Contact Customer Success if:
- The error persists for more than 24 hours
- You’re unable to complete required assignments because the tool won’t load
- You see a different error message not listed above
Include: your full name, student ID, course name, and a screenshot of the error.
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