To request a refund or cancellation for a CEU purchase, contact Customer Success.
How to Request
- Contact Customer Success with:
- Your CEU account email
- The course, subscription, or webinar you’d like to cancel
- Your order number or receipt (if available)
- Customer Success will review your request and process the refund if eligible.
What to Know
- Refund eligibility may depend on whether you’ve accessed the course content.
- CEU Unlimited subscriptions renew automatically each year. To cancel auto-renewal, contact Customer Success before your renewal date.
- If you see a charge you didn’t authorize, contact Customer Success immediately with your account details.
Note: CEU orders are handled through Customer Success — the same team that supports designation courses.
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