Virtual Exam Rules of Conduct

Learn what’s allowed and expected during a virtual exam to ensure a fair, secure testing experience. 

Essentials

• You are the registered test-taker and must complete the exam without assistance or communication with others.
  
• You must follow the Virtual Exam Rules of Conduct and the Code of Academic & Professional Integrity.
  
• The Institutes uses data forensics and exam recordings to review irregularities and may invalidate results.
  
• Calculator use is allowed.
• Scratch paper is permitted for notes or calculations during the exam (no study notes).

What is Not Allowed

Any outside resources, including:

• Study notes, books, course materials, or websites
  
• Phones, tablets, second computers, smartwatches, or other devices
  
• Generative AI tools (e.g., ChatGPT)
  
• Communication with anyone during the exam.
  
• Copying, photographing, transcribing, reconstructing, or sharing exam content in any form.
  
• Using multiple monitors for the exam recording (select and use only one monitor with your webcam).

Exam Conditions

• This is a timed exam. Once started, the timer cannot be paused.
• Exam content is confidential. No questions, answers, or copies of the exam are returned or released.

Virtual proctoring (process & privacy)

• Recorded, not live: Your webcam and screen are recorded by The Institutes’ proctoring partner Talview. Recordings are reviewed by the Assessments team only if flags occur.
• Human review: Flags do not result in automatic failure. AI does not make pass/fail decisions.
• Data protection: Recordings follow GDPR and related data-protection standards. You will be asked to consent before the exam begins.

After the exam

• Immediate grade is provided for most virtual exams.
• For non-pass results, a topic-level grade report is available (typically within 24–48 hours).
• Numeric scores and exam copies are not provided to preserve exam integrity.

If something goes wrong

• Technical issue during the exam: Reconnect and relaunch.
• If you cannot resume, contact Customer Success (Mon–Fri, 8:00 a.m.–6:00 p.m. ET).

See also: Code of Academic and Professional Integrity, CE Proctor Requirements

Still need help? Submit a request using the Request Help button in the upper right corner of your screen, and our Customer Success team will assist you.